17 citations · 18 across the 3 of their papers we have counts for
6 papers
Balancing Knowledge Delivery and Emotional Comfort in Healthcare Conversational Systems
Shang-Chi Tsai, Yun-Nung Chen
With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, whe…
Investigating Affective Use and Emotional Well-being on ChatGPT
Jason Phang, Michael Lampe, Lama Ahmad +8
As AI chatbots see increased adoption and integration into everyday life, questions have been raised about the potential impact of human-like or anthropomorphic AI on users. In thi…
Considering Length Diversity in Retrieval-Augmented Summarization
Juseon-Do, Jaesung Hwang, Jingun Kwon +2
This study investigates retrieval-augmented summarization by specifically examining the impact of exemplar summary lengths under length constraints, not covered by previous work. W…
How AI and Human Behaviors Shape Psychosocial Effects of Extended Chatbot Use: A Longitudinal Randomized Controlled Study
Cathy Mengying Fang, Auren R. Liu, Valdemar Danry +8
As people increasingly seek emotional support and companionship from AI chatbots, understanding how such interactions impact mental well-being becomes critical. We conducted a four…
OpenAI's Approach to External Red Teaming for AI Models and Systems
Lama Ahmad, Sandhini Agarwal, Michael Lampe +1
Red teaming has emerged as a critical practice in assessing the possible risks of AI models and systems. It aids in the discovery of novel risks, stress testing possible gaps in ex…
Towards Implicit Bias Detection and Mitigation in Multi-Agent LLM Interactions
Angana Borah, Rada Mihalcea
As Large Language Models (LLMs) continue to evolve, they are increasingly being employed in numerous studies to simulate societies and execute diverse social tasks. However, LLMs a…