18 citations · 50 across the 17 of their papers we have counts for
7 papers · 1 filter
Comparative Analysis of Human vs. AI-powered Support in VRChat Communities on Discord: User Engagement, Response Dynamics and Interaction Patterns
He Zhang, Bumjin Kim, John M. Carroll +1
The integration of AI-driven support systems within online communities has opened new avenues for enhancing user engagement and support efficiency in recent years. This study inves…
Monetizing Generative AI: YouTubers' Collective Knowledge on Earning from Generative AI Content
Shuo Niu, Yao Lyu, He Zhang +3
Generative Artificial Intelligence (GenAI) is reshaping creative labor by enabling the rapid production of text, images, and videos. On YouTube, creators are developing new ways to…
Harnessing the Power of AI in Qualitative Research: Role Assignment, Engagement, and User Perceptions of AI-Generated Follow-Up Questions in Semi-Structured Interviews
He Zhang, Yueyan Liu, Xin Guan +2
Semi-structured interviews highly rely on the quality of follow-up questions, yet interviewers' knowledge and skills may limit their depth and potentially affect outcomes. While ma…
AI Trust Reshaping Administrative Burdens: Understanding Trust-Burden Dynamics in LLM-Assisted Benefits Systems
Jeongwon Jo, He Zhang, Jie Cai +1
Supplemental Nutrition Assistance Program (SNAP) is an essential benefit support system provided by the US administration to 41 million federally determined low-income applicants.…
Beyond Visual Perception: Insights from Smartphone Interaction of Visually Impaired Users with Large Multimodal Models
Jingyi Xie, Rui Yu, He Zhang +3
Large multimodal models (LMMs) have enabled new AI-powered applications that help people with visual impairments (PVI) receive natural language descriptions of their surroundings t…
Enhancing the Travel Experience for People with Visual Impairments through Multimodal Interaction: NaviGPT, A Real-Time AI-Driven Mobile Navigation System
He Zhang, Nicholas J. Falletta, Jingyi Xie +4
Assistive technologies for people with visual impairments (PVI) have made significant advancements, particularly with the integration of artificial intelligence (AI) and real-time…