2 citations · 2 across the 3 of their papers we have counts for
4 papers
HelpBench: Assessing the Ability of LLMs to Provide Privacy, Safety, and Security Advice
Sarah Meiklejohn, Sunny Consolvo, Patrick Gage Kelley +5
This paper introduces HelpBench, a benchmark for assessing whether LLMs are capable of providing accurate help in response to questions about digital privacy, safety, and security.…
How Generative AI Empowers Attackers and Defenders Across the Trust & Safety Landscape
Patrick Gage Kelley, Steven Rousso-Schindler, Renee Shelby +2
Generative AI (GenAI) is a powerful technology poised to reshape Trust & Safety. While misuse by attackers is a growing concern, its defensive capacity remains underexplored. This…
"It didn't feel right but I needed a job so desperately": Understanding People's Emotions & Help Needs During Financial Scams
Jake Chanenson, Tara Matthews, Sunny Consolvo +7
Online financial scams represent a long-standing and serious threat for which people seek help. We present a study to understand people's in situ motivations for engaging with scam…
Understanding Help-Seeking and Help-Giving on Social Media for Image-Based Sexual Abuse
Miranda Wei, Sunny Consolvo, Patrick Gage Kelley +7
Image-based sexual abuse (IBSA), like other forms of technology-facilitated abuse, is a growing threat to people's digital safety. Attacks include unwanted solicitations for sexual…