2 papers
cs.CY2026
Inside Baseball: The Automated Ball-Strike System as an Object Lesson in Technological Rule Enforcement
Andrea Wen-Yi Wang, Waki Kamino, David Mimno +2
Clearly-defined rules are often assumed to be straightforward to automate and evaluate. We challenge this assumption through an in-depth study of Major League Baseball's (MLB) seve…
cs.HC2025
Pseudo-Automation: How Labor-Offsetting Technologies Reconfigure Roles and Relationships in Frontline Retail Work
Pegah Moradi, Karen Levy, Cristobal Cheyre
Self-service machines are a form of pseudo-automation; rather than actually automate tasks, they offset them to unpaid customers. Typically implemented for customer convenience and…