21 citations · 64 across the 23 of their papers we have counts for
Showing 2026Show all
2 papers · 1 filter
cs.CL2026
CustomerSim: Benchmarking and Aligning Multimodal Language Models as Retail User Simulators
Yada Pruksachatkun, Yixin Wan, Xingrun Chen +2
We present CustomerSim, an environment and benchmark to evaluate the extent to which Multimodal Large Language Models (MLLMs) can simulate realistic, persona-driven customer behavi…
cs.CL2026
MTMCS-Bench: Evaluating Contextual Safety of Multimodal Large Language Models in Multi-Turn Dialogues
Zheyuan Liu, Dongwhi Kim, Yixin Wan +4
Multimodal large language models (MLLMs) are increasingly deployed as assistants that interact through text and images, making it crucial to evaluate contextual safety when risk de…