22 citations · 65 across the 12 of their papers we have counts for
5 papers · 1 filter
Towards Investigating Biases in Spoken Conversational Search
Sachin Pathiyan Cherumanal, Falk Scholer, Johanne R. Trippas +1
Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, i…
Characterizing Information Seeking Processes with Multiple Physiological Signals
Kaixin Ji, Danula Hettiachchi, Flora D. Salim +2
Information access systems are getting complex, and our understanding of user behavior during information seeking processes is mainly drawn from qualitative methods, such as observ…
Towards Detecting and Mitigating Cognitive Bias in Spoken Conversational Search
Kaixin Ji, Sachin Pathiyan Cherumanal, Johanne R. Trippas +4
Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only chan…
Online and Offline Evaluation in Search Clarification
Leila Tavakoli, Johanne R. Trippas, Hamed Zamani +2
The effectiveness of clarification question models in engaging users within search systems is currently constrained, casting doubt on their overall usefulness. To improve the perfo…
Walert: Putting Conversational Search Knowledge into Action by Building and Evaluating a Large Language Model-Powered Chatbot
Sachin Pathiyan Cherumanal, Lin Tian, Futoon M. Abushaqra +7
Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of…