77 citations · 158 across the 21 of their papers we have counts for
3 papers · 1 filter
Characterizing Information Seeking Processes with Multiple Physiological Signals
Kaixin Ji, Danula Hettiachchi, Flora D. Salim +2
Information access systems are getting complex, and our understanding of user behavior during information seeking processes is mainly drawn from qualitative methods, such as observ…
Towards Detecting and Mitigating Cognitive Bias in Spoken Conversational Search
Kaixin Ji, Sachin Pathiyan Cherumanal, Johanne R. Trippas +4
Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only chan…
Walert: Putting Conversational Search Knowledge into Action by Building and Evaluating a Large Language Model-Powered Chatbot
Sachin Pathiyan Cherumanal, Lin Tian, Futoon M. Abushaqra +7
Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of…