6 citations · 14 across the 12 of their papers we have counts for
Showing 2024 · cs.IRShow all
2 papers · 2 filters
cs.IR2024★ 6 cited
The Use of Generative Search Engines for Knowledge Work and Complex Tasks
Siddharth Suri, Scott Counts, Leijie Wang +11
Until recently, search engines were the predominant method for people to access online information. The recent emergence of large language models (LLMs) has given machines new capa…
cs.IR2024
Interpretable User Satisfaction Estimation for Conversational Systems with Large Language Models
Ying-Chun Lin, Jennifer Neville, Jack W. Stokes +14
Accurate and interpretable user satisfaction estimation (USE) is critical for understanding, evaluating, and continuously improving conversational systems. Users express their sati…