22 citations · 28 across the 7 of their papers we have counts for
7 papers
Evaluating for the long term: Learnings from industry
Leif Sigerson, Tom Cunningham, Winston Chou +22
Online platforms prioritize long-term business outcomes, yet typical experiments are far too short to measure these outcomes directly. Our goal in this paper is to collect and shar…
A Systematic Review of User Experiments Measuring the Effects of Dark Patterns
Brennan Schaffner, Luis Heysen, Marshini Chetty
Deceptive/Manipulative Patterns (DMP) are interface designs, also known as ``dark patterns,'' that manipulate user behavior. While considerable attention has been paid to their eth…
Silencing Empowerment, Allowing Bigotry: Auditing the Moderation of Hate Speech on Twitch
Prarabdh Shukla, Wei Yin Chong, Yash Patel +3
To meet the demands of content moderation, online platforms have resorted to automated systems. Newer forms of real-time engagement(, users commenting on live stream…
An Experimental Study Of Netflix Use and the Effects of Autoplay on Watching Behaviors
Brennan Schaffner, Yaretzi Ulloa, Riya Sahni +5
Prior work on dark patterns, or manipulative online interfaces, suggests they have potentially detrimental effects on user autonomy. Dark pattern features, like those designed for…
"Community Guidelines Make this the Best Party on the Internet": An In-Depth Study of Online Platforms' Content Moderation Policies
Brennan Schaffner, Arjun Nitin Bhagoji, Siyuan Cheng +7
Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to le…
Designing and Testing a Mobile Application for Collecting WhatsApp Chat Data While Preserving Privacy
Brennan Schaffner, Archie Brohn, Jason Chee +2
It is common practice for researchers to join public WhatsApp chats and scrape their contents for analysis. However, research shows collecting data this way contradicts user expect…
Measuring the Consolidation of DNS and Web Hosting Providers
Synthia Wang, Kyle MacMillan, Brennan Schaffner +2
Despite the Internet's continued growth, it increasingly depends on a small set of service providers to support Domain Name System (DNS) and web content hosting. This trend poses m…