15 citations · 22 across the 2 of their papers we have counts for
2 papers
cs.HC2024★ 7 cited
Collaborative consumption for low and high trust requiring business models: from fare sharing to supporting the elderly and people with disability
Alex Zarifis, Xusen Cheng, Julia Kroenung
This paper offers an overview of collaborative consumption (CC), the related business models (BM), the value added (VA) from the consumer's perspective and the role of trust. CC is…
cs.HC2023★ 15 cited
Exploring the language of the sharing economy: Building trust and reducing privacy concern on Airbnb in German and English
Alex Zarifis, Richard Ingham, Julia Kroenung
The text in the profile of those offering their properties in England in English and in Germany in German, are compared to explore whether trust is built, and privacy concerns are…