most citedHow Does Conversation Length Impact User's Satisfaction? A Case Study of Length-Controlled Conversations with LLM-Powered Chatbots

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How Does Conversation Length Impact User's Satisfaction? A Case Study of Length-Controlled Conversations with LLM-Powered Chatbots

Shih-Hong Huang, Ya-Fang Lin, Zeyu He +2

Users can discuss a wide range of topics with large language models (LLMs), but they do not always prefer solving problems or getting information through lengthy conversations. Thi…