20 citations · 20 across the 2 of their papers we have counts for
2 papers
cs.CL2024★ 20 cited
Findings of the WMT 2024 Shared Task on Chat Translation
Wafaa Mohammed, Sweta Agrawal, M. Amin Farajian +4
This paper presents the findings from the third edition of the Chat Translation Shared Task. As with previous editions, the task involved translating bilingual customer support con…
cs.CL2023
Dialogue Quality and Emotion Annotations for Customer Support Conversations
John Mendonça, Patrícia Pereira, Miguel Menezes +6
Task-oriented conversational datasets often lack topic variability and linguistic diversity. However, with the advent of Large Language Models (LLMs) pretrained on extensive, multi…