24 citations · 39 across the 3 of their papers we have counts for
3 papers
cs.HC2025★ 1 cited
Opportunities and Challenges of Integrating ChatGPT in Education: Sentiment Analysis and Topic Modeling
Surat Teerakapibal, Poompak Kusawat
Since its recent debut, ChatGPT has become a global sensation and significantly impacted the field of education. Both educational researchers and practitioners have identified oppo…
cs.HC2023★ 14 cited
The Roles of Culture in Online User Reviews: An Empirical Investigation
Poompak Kusawat, Surat Teerakapibal
Electronic word-of-mouth (eWOM) is a prominent source of information that significantly influences consumer purchase decisions. Recent literature has extensively explored the impac…
cs.HC2023★ 24 cited
Cross-cultural electronic word-of-mouth: a systematic literature review
Poompak Kusawat, Surat Teerakapibal
Purpose: Global adoption of the internet and mobile usage results in a huge variation in the cultural backgrounds of consumers who generate and consume electronic word-of-mouth (eW…