8 citations · 19 across the 6 of their papers we have counts for
3 papers · 1 filter
Factory Operators' Perspectives on Cognitive Assistants for Knowledge Sharing: Challenges, Risks, and Impact on Work
Samuel Kernan Freire, Tianhao He, Chaofan Wang +2
In the shift towards human-centered manufacturing, our two-year longitudinal study investigates the real-world impact of deploying Cognitive Assistants (CAs) in factories. The CAs…
Knowledge Sharing in Manufacturing using Large Language Models: User Evaluation and Model Benchmarking
Samuel Kernan Freire, Chaofan Wang, Mina Foosherian +3
Recent advances in natural language processing enable more intelligent ways to support knowledge sharing in factories. In manufacturing, operating production lines has become incre…
Conversational Assistants in Knowledge-Intensive Contexts: An Evaluation of LLM- versus Intent-based Systems
Samuel Kernan Freire, Chaofan Wang, Evangelos Niforatos
Conversational Assistants (CA) are increasingly supporting human workers in knowledge management. Traditionally, CAs respond in specific ways to predefined user intents and convers…