5 citations · 8 across the 3 of their papers we have counts for
3 papers
Establishing Technical Debt Management -- A Five-Step Workshop Approach and an Action Research Study
Marion Wiese, Kamila Serwa, Anastasia Besier +2
Context. Technical debt (TD) items are constructs in a software system providing short-term benefits but hindering future changes. TD management (TDM) is frequently researched but…
"Even explanations will not help in trusting [this] fundamentally biased system": A Predictive Policing Case-Study
Siddharth Mehrotra, Ujwal Gadiraju, Eva Bittner +3
In today's society, where Artificial Intelligence (AI) has gained a vital role, concerns regarding user's trust have garnered significant attention. The use of AI systems in high-r…
A System for Human-AI collaboration for Online Customer Support
Debayan Banerjee, Mathis Poser, Christina Wiethof +4
AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable…