12 citations · 20 across the 2 of their papers we have counts for
2 papers
cs.LG2023★ 12 cited
Improved Churn Causal Analysis Through Restrained High-Dimensional Feature Space Effects in Financial Institutions
David Hason Rudd, Huan Huo, Guandong Xu
Customer churn describes terminating a relationship with a business or reducing customer engagement over a specific period. Customer acquisition cost can be five to six times that…
cs.LG2023★ 8 cited
Causal Analysis of Customer Churn Using Deep Learning
David Hason Rudd, Huan Huo, Guandong Xu
Customer churn describes terminating a relationship with a business or reducing customer engagement over a specific period. Two main business marketing strategies play vital roles…