most citedEmoUS: Simulating User Emotions in Task-Oriented Dialogues

14 citations · 15 across the 3 of their papers we have counts for

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cs.CL2024

Local Topology Measures of Contextual Language Model Latent Spaces With Applications to Dialogue Term Extraction

Benjamin Matthias Ruppik, Michael Heck, Carel van Niekerk +5

A common approach for sequence tagging tasks based on contextual word representations is to train a machine learning classifier directly on these embedding vectors. This approach h…

cs.CL2024

Infusing Emotions into Task-oriented Dialogue Systems: Understanding, Management, and Generation

Shutong Feng, Hsien-chin Lin, Christian Geishauser +6

Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing w…

cs.CL2023

From Chatter to Matter: Addressing Critical Steps of Emotion Recognition Learning in Task-oriented Dialogue

Shutong Feng, Nurul Lubis, Benjamin Ruppik +6

Emotion recognition in conversations (ERC) is a crucial task for building human-like conversational agents. While substantial efforts have been devoted to ERC for chit-chat dialogu…

cs.CL202314 cited

EmoUS: Simulating User Emotions in Task-Oriented Dialogues

Hsien-Chin Lin, Shutong Feng, Christian Geishauser +6

Existing user simulators (USs) for task-oriented dialogue systems only model user behaviour on semantic and natural language levels without considering the user persona and emotion…

cs.CL20231 cited

ChatGPT for Zero-shot Dialogue State Tracking: A Solution or an Opportunity?

Michael Heck, Nurul Lubis, Benjamin Ruppik +6

Recent research on dialogue state tracking (DST) focuses on methods that allow few- and zero-shot transfer to new domains or schemas. However, performance gains heavily depend on a…