most citedRewarding Chatbots for Real-World Engagement with Millions of Users

6 citations · 8 across the 3 of their papers we have counts for

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cs.HC2023

Safer Conversational AI as a Source of User Delight

Xiaoding Lu, Aleksey Korshuk, Zongyi Liu +2

This work explores the impact of moderation on users' enjoyment of conversational AI systems. While recent advancements in Large Language Models (LLMs) have led to highly capable c…