38 citations · 50 across the 3 of their papers we have counts for
3 papers
cs.HC2024
Building Better AI Agents: A Provocation on the Utilisation of Persona in LLM-based Conversational Agents
Guangzhi Sun, Xiao Zhan, Jose Such
The incorporation of Large Language Models (LLMs) such as the GPT series into diverse sectors including healthcare, education, and finance marks a significant evolution in the fiel…
cs.HC2024★ 38 cited
Healthcare Voice AI Assistants: Factors Influencing Trust and Intention to Use
Xiao Zhan, Noura Abdi, William Seymour +1
AI assistants such as Alexa, Google Assistant, and Siri, are making their way into the healthcare sector, offering a convenient way for users to access different healthcare service…
cs.HC2023★ 12 cited
Who are CUIs Really For? Representation and Accessibility in the Conversational User Interface Literature
William Seymour, Xiao Zhan, Mark Cote +1
The theme for CUI 2023 is 'designing for inclusive conversation', but who are CUIs really designed for? The field has its roots in computer science, which has a long acknowledged d…