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cs.CL2024★ 1 cited
Sim911: Towards Effective and Equitable 9-1-1 Dispatcher Training with an LLM-Enabled Simulation
Zirong Chen, Elizabeth Chason, Noah Mladenovski +4
Emergency response services are vital for enhancing public safety by safeguarding the environment, property, and human lives. As frontline members of these services, 9-1-1 dispatch…
cs.CL2024
Auto311: A Confidence-guided Automated System for Non-emergency Calls
Zirong Chen, Xutong Sun, Yuanhe Li +1
Emergency and non-emergency response systems are essential services provided by local governments and critical to protecting lives, the environment, and property. The effective han…