44 citations · 68 across the 4 of their papers we have counts for
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cs.CL2022★ 1 cited
Estimating Soft Labels for Out-of-Domain Intent Detection
Hao Lang, Yinhe Zheng, Jian Sun +3
Out-of-Domain (OOD) intent detection is important for practical dialog systems. To alleviate the issue of lacking OOD training samples, some works propose synthesizing pseudo OOD s…
cs.CL2022★ 16 cited
Duplex Conversation: Towards Human-like Interaction in Spoken Dialogue Systems
Ting-En Lin, Yuchuan Wu, Fei Huang +3
In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use t…