most citedEstimating defection in subscription-type markets: empirical analysis from the scholarly publishing industry

2 citations · 2 across the 1 of their papers we have counts for

collaborators

1 paper

cs.LG2022★ 2 cited

Estimating defection in subscription-type markets: empirical analysis from the scholarly publishing industry

Michael Roberts, J. Ignacio Deza, Hisham Ihshaish +1

We present the first empirical study on customer churn prediction in the scholarly publishing industry. The study examines our proposed method for prediction on a customer subscrip…