14 citations · 33 across the 8 of their papers we have counts for
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cs.SE2022★ 1 cited
Strategic Issues on Implementing a Software Process Improvement Program
Rogerio Rossi, Kechi Hirama
Software technology has high impact on the global economy as in many sectors of contemporary society. As a product enabling the most varied daily activities, the software product h…
cs.SE2022★ 3 cited
Chatbot Based Solution for Supporting Software Incident Management Process
Nagib Sabbag Filho, Rogerio Rossi
A set of steps for implementing a chatbot, to support decision-making activities in the software incident management process is proposed and discussed in this article. Each step is…
cs.SE2022★ 3 cited
Towards a Conceptual Approach of Analytical Engineering for Big Data
Rogerio Rossi, Kechi Hirama
Analytics corresponds to a relevant and challenging phase of Big Data. The generation of knowledge from extensive data sets (petabyte era) of varying types, occurring at a speed ab…