most citedCan Online Customer Reviews Help Design More Sustainable Products? A Preliminary Study on Amazon Climate Pledge Friendly Products

7 citations · 7 across the 1 of their papers we have counts for

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cs.CY2022★ 7 cited

Can Online Customer Reviews Help Design More Sustainable Products? A Preliminary Study on Amazon Climate Pledge Friendly Products

Michael Saidani, Harrison Kim, Nawres Ayadhi +1

Online product reviews are a valuable resource for product developers to improve the design of their products. Yet, the potential value of customer feedback to improve the sustaina…