1 citations · 1 across the 2 of their papers we have counts for
2 papers
cs.CL2025
ERFC: Happy Customers with Emotion Recognition and Forecasting in Conversation in Call Centers
Aditi Debsharma, Bhushan Jagyasi, Surajit Sen +5
Emotion Recognition in Conversation has been seen to be widely applicable in call center analytics, opinion mining, finance, retail, healthcare, and other industries. In a call cen…
cs.AI2022★ 1 cited
Sustainability using Renewable Electricity (SuRE) towards NetZero Emissions
Jinu Jayan, Saurabh Pashine, Pallavi Gawade +8
Demand for energy has increased significantly across the globe due to increase in population and economic growth. Growth in energy demand poses serious threat to the environment si…