activity
20222026
most citedUnpacking Invisible Work Practices, Constraints, and Latent Power Relationships in Child Welfare through Casenote Analysis

33 citations · 52 across the 9 of their papers we have counts for

collaborators

9 papers

cs.CY2026

The Accuracy Trap: Structural Scarcity Amplifies Relative Inequality in Algorithmic Allocation

Erina Seh-Young Moon, Matthew Tamura, Shion Guha

Algorithmic systems increasingly rank individuals for access to scarce public resources, from child welfare interventions to cancer treatment referrals. The prevailing fairness fra…

cs.HC2026

The Paradox of Prioritization in Public Sector Algorithms

Erina Seh-Young Moon, Shion Guha

Public sector agencies perform the critical task of implementing the redistributive role of the State by acting as the leading provider of critical public services that many rely o…

cs.HC2026★ 1 cited

The Promises and Perils of using LLMs for Effective Public Services

Erina Seh-Young Moon, Matthew Tamura, Angelina Zhai +5

Governments are the primary providers of essential public services and are responsible for delivering them effectively. In high-stakes decision-making domains such as child welfare…

cs.HC2025

Emerging Practices in Participatory AI Design in Public Sector Innovation

Devansh Saxena, Zoe Kahn, Erina Seh-Young Moon +9

Local and federal agencies are rapidly adopting AI systems to augment or automate critical decisions, efficiently use resources, and improve public service delivery. AI systems are…

cs.HC2025★ 6 cited

The Datafication of Care in Public Homelessness Services

Erina Seh-Young Moon, Devansh Saxena, Dipto Das +1

Homelessness systems in North America adopt coordinated data-driven approaches to efficiently match support services to clients based on their assessed needs and available resource…

cs.CY2024

Beyond Predictive Algorithms in Child Welfare

Erina Seh-Young Moon, Devansh Saxena, Tegan Maharaj +1

Caseworkers in the child welfare (CW) sector use predictive decision-making algorithms built on risk assessment (RA) data to guide and support CW decisions. Researchers have highli…

cs.HC2024★ 10 cited

A Human-Centered Review of Algorithms in Homelessness Research

Erina Seh-Young Moon, Shion Guha

Homelessness is a humanitarian challenge affecting an estimated 1.6 billion people worldwide. In the face of rising homeless populations in developed nations and a strain on social…

cs.HC2023★ 2 cited

Rethinking "Risk" in Algorithmic Systems Through A Computational Narrative Analysis of Casenotes in Child-Welfare

Devansh Saxena, Erina Seh-Young Moon, Aryan Chaurasia +2

Risk assessment algorithms are being adopted by public sector agencies to make high-stakes decisions about human lives. Algorithms model "risk" based on individual client character…

cs.HC2022★ 33 cited

Unpacking Invisible Work Practices, Constraints, and Latent Power Relationships in Child Welfare through Casenote Analysis

Devansh Saxena, Erina Seh-Young Moon, Dahlia Shehata +1

Caseworkers are trained to write detailed narratives about families in Child-Welfare (CW) which informs collaborative high-stakes decision-making. Unlike other administrative data,…