6 citations · 15 across the 16 of their papers we have counts for
3 papers · 1 filter
Evaluating Chatbots to Promote Users' Trust -- Practices and Open Problems
Biplav Srivastava, Kausik Lakkaraju, Tarmo Koppel +3
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although…
Advances in Automatically Rating the Trustworthiness of Text Processing Services
Biplav Srivastava, Kausik Lakkaraju, Mariana Bernagozzi +1
AI services are known to have unstable behavior when subjected to changes in data, models or users. Such behaviors, whether triggered by omission or commission, lead to trust issue…
On Safe and Usable Chatbots for Promoting Voter Participation
Bharath Muppasani, Vishal Pallagani, Kausik Lakkaraju +5
Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections…