1 citations · 1 across the 3 of their papers we have counts for
3 papers
DG^VoiC: Speaker Clustering for Fraud Investigation under Real Call-Centre Conditions
Muhammad Shakeel Akram, Amal Htait, Abdul Hamid Sadka +2
Insurance fraud remains costly and operationally difficult, particularly in call-centre workflows where many customer interactions begin at FNOL. While recent fraud detection metho…
Dialogue to Detection: A Multimodal Hybrid NLP Pipeline for Insurance Fraud Detection
Muhammad Shakeel Akram, Amal Htait, Abdul Hamid Sadka +2
Insurance fraud imposes substantial financial losses and operational inefficiencies, raising premiums and impacting trust among legitimate policyholders. Early detection at FNOL re…
Revealing Cumulative Risks in Online Personal Information: A Data Narrative Study
Emma Nicol, Jo Briggs, Wendy Moncur +4
When pieces from an individual's personal information available online are connected over time and across multiple platforms, this more complete digital trace can give unintended i…