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cs.HC2026★ 1 cited
Beyond Words: Measuring User Experience through Speech Analysis in Voice User Interfaces
Yong Ma, Xuesong Zhang, Xuedong Zhang +5
Voice assistants (VAs) are typically evaluated through task performance metrics and self-report questionnaires, but people's voices themselves carry rich paralinguistic cues that r…
cs.HC2022★ 1 cited
How Should Voice Assistants Deal With Users' Emotions?
Yong Ma, Heiko Drewes, Andreas Butz
There is a growing body of research in HCI on detecting the users' emotions. Once it is possible to detect users' emotions reliably, the next question is how an emotion-aware inter…