1 citations · 1 across the 2 of their papers we have counts for
2 papers
cs.AI2023
IEKM: A Model Incorporating External Keyword Matrices
Cheng Luo, Qin Li, Zhao Yan +2
A customer service platform system with a core text semantic similarity (STS) task faces two urgent challenges: Firstly, one platform system needs to adapt to different domains of…
cs.CL2022★ 1 cited
SmartSales: Sales Script Extraction and Analysis from Sales Chatlog
Hua Liang, Tianyu Liu, Peiyi Wang +2
In modern sales applications, automatic script extraction and management greatly decrease the need for human labor to collect the winning sales scripts, which largely boost the suc…