53 citations · 129 across the 16 of their papers we have counts for
16 papers
Contextualized Counterspeech Can Be More Persuasive Than Generic Counterspeech
Lorenzo Cima, Alessio Miaschi, Amaury Trujillo +3
AI-generated counterspeech offers a scalable and effective strategy to mitigate online toxicity by promoting more constructive dialogue. Yet, existing approaches adopt a generic, o…
Disarranged Harmonization of Transparency Reporting by Social Media Platforms Under the Digital Services Act
Amaury Trujillo, Benedetta Tessa, Stefano Cresci
The European Commission recently introduced new regulation to harmonize transparency reporting of large online platforms under the Digital Services Act (DSA). Here, we present the…
When Transparency Falls Short: Auditing Platform Moderation During a High-Stakes Election
Benedetta Tessa, Gautam Kishore Shahi, Amaury Trujillo +1
During major political events, social media platforms encounter increased systemic risks. However, it is still unclear if and how they adjust their moderation practices in response…
A Year of the DSA Transparency Database: What it (Does Not) Reveal About Platform Moderation During the 2024 European Parliament Election
Gautam Kishore Shahi, Benedetta Tessa, Amaury Trujillo +1
Social media platforms face heightened risks during major political events; yet, how platforms adapt their moderation practices in response remains unclear. The Digital Services Ac…
Contextualized Counterspeech: Strategies for Adaptation, Personalization, and Evaluation
Lorenzo Cima, Alessio Miaschi, Amaury Trujillo +3
AI-generated counterspeech offers a promising and scalable strategy to curb online toxicity through direct replies that promote civil discourse. However, current counterspeech is o…
Investigating the heterogenous effects of a massive content moderation intervention via Difference-in-Differences
Lorenzo Cima, Benedetta Tessa, Stefano Cresci +2
In today's online environments, users encounter harm and abuse on a daily basis. Therefore, content moderation is crucial to ensure their safety and well-being. However, the effect…
Dressed to Gamble: How Poker Drives the Dynamics of Wearables and Visits on Decentraland's Social Virtual World
Amaury Trujillo, Clara Bacciu, Matteo Abrate
Decentraland is a blockchain-based social virtual world where users can publish and sell wearables to customize avatars. In it, the third-party Decentral Games (DG) allows players…
Beyond Trial-and-Error: Predicting User Abandonment After a Moderation Intervention
Benedetta Tessa, Lorenzo Cima, Amaury Trujillo +2
Current content moderation follows a reactive, trial-and-error approach, where interventions are applied and their effects are only measured post-hoc. In contrast, we introduce a p…
The Great Ban: Efficacy and Unintended Consequences of a Massive Deplatforming Operation on Reddit
Lorenzo Cima, Amaury Trujillo, Marco Avvenuti +1
In the current landscape of online abuses and harms, effective content moderation is necessary to cultivate safe and inclusive online spaces. Yet, the effectiveness of many moderat…
The DSA Transparency Database: Auditing Self-reported Moderation Actions by Social Media
Amaury Trujillo, Tiziano Fagni, Stefano Cresci
Since September 2023, the Digital Services Act (DSA) obliges large online platforms to submit detailed data on each moderation action they take within the European Union (EU) to th…
Assessing Peer Award Diversification on Reddit
Amaury Trujillo
Monetizing user-generated content in social media such as Reddit, in which users are both content creators and consumers, is challenging. Among the platform's strategies we find Re…
Toward Blockchain-based Fashion Wearables in the Metaverse: the Case of Decentraland
Amaury Trujillo, Clara Bacciu
Among the earliest projects to combine the Metaverse and non-fungible tokens (NFTs) we find Decentraland, a blockchain-based virtual world that touts itself as the first to be owne…
One of Many: Assessing User-level Effects of Moderation Interventions on r/The_Donald
Amaury Trujillo, Stefano Cresci
Evaluating the effects of moderation interventions is a task of paramount importance, as it allows assessing the success of content moderation processes. So far, intervention effec…
Hyperownership: Beyond the Current State of Interaction with Digital Property
Amaury Trujillo
The introduction of novel technology has oftentimes changed the concept of ownership. Non-fungible tokens are a recent example, as they allow a decentralized way to generate and ve…
Personalized Interventions for Online Moderation
Stefano Cresci, Amaury Trujillo, Tiziano Fagni
Current online moderation follows a one-size-fits-all approach, where each intervention is applied in the same way to all users. This naive approach is challenged by established so…
Make Reddit Great Again: Assessing Community Effects of Moderation Interventions on r/The_Donald
Amaury Trujillo, Stefano Cresci
The subreddit r/The_Donald was repeatedly denounced as a toxic and misbehaving online community, reasons for which it faced a sequence of increasingly constraining moderation inter…