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20222025
most citedInvestigating Information Inconsistency in Multilingual Open-Domain Question Answering

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cs.AI2025

Speaking the Right Language: The Impact of Expertise Alignment in User-AI Interactions

Shramay Palta, Nirupama Chandrasekaran, Rachel Rudinger +1

Using a sample of 25,000 Bing Copilot conversations, we study how the agent responds to users of varying levels of domain expertise and the resulting impact on user experience alon…