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20222026
most citedThe Model Arena for Cross-lingual Sentiment Analysis: A Comparative Study in the Era of Large Language Models

2 citations · 2 across the 6 of their papers we have counts for

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cs.CL2022

Extracting Similar Questions From Naturally-occurring Business Conversations

Xiliang Zhu, David Rossouw, Shayna Gardiner +1

Pre-trained contextualized embedding models such as BERT are a standard building block in many natural language processing systems. We demonstrate that the sentence-level represent…

cs.CL2022

Punctuation Restoration in Spanish Customer Support Transcripts using Transfer Learning

Xiliang Zhu, Shayna Gardiner, David Rossouw +2

Automatic Speech Recognition (ASR) systems typically produce unpunctuated transcripts that have poor readability. In addition, building a punctuation restoration system is challeng…