11 papers
Memora: A Harmonic Memory Representation Balancing Abstraction and Specificity
Menglin Xia, Xuchao Zhang, Shantanu Dixit +6
Agent memory systems must accommodate continuously growing information while supporting efficient, context-aware retrieval for downstream tasks. Abstraction is essential for scalin…
Attention Enhanced Entity Recommendation for Intelligent Monitoring in Cloud Systems
Fiza Husain, Anson Bastos, Anjaly Parayil +4
In this paper, we present DiRecGNN, an attention-enhanced entity recommendation framework for monitoring cloud services at Microsoft. We provide insights on the usefulness of this…
SynthAgent: Adapting Web Agents with Synthetic Supervision
Zhaoyang Wang, Yiming Liang, Xuchao Zhang +9
Web agents struggle to adapt to new websites due to the scarcity of environment specific tasks and demonstrations. Recent works have explored synthetic data generation to address t…
A Holistic Framework for Automated Configuration Recommendation for Cloud Service Monitoring
Anson Bastos, Shreeya Venneti, Anjaly Parayil +3
Reliability of large-scale cloud services is critical for user satisfaction and business continuity. Despite significant investments in reliability engineering, production incident…
SageServe: Optimizing LLM Serving on Cloud Data Centers with Forecast Aware Auto-Scaling
Shashwat Jaiswal, Kunal Jain, Yogesh Simmhan +9
Global cloud service providers handle inference workloads for Large Language Models (LLMs) that span latency-sensitive (e.g., chatbots) and insensitive (e.g., report writing) tasks…
An Empirical Study of Production Incidents in Generative AI Cloud Services
Haoran Yan, Yinfang Chen, Minghua Ma +10
The ever-increasing demand for generative artificial intelligence (GenAI) has motivated cloud-based GenAI services such as Azure OpenAI Service and Amazon Bedrock. Like any large-s…