14 citations · 26 across the 2 of their papers we have counts for
2 papers
cs.CY2022★ 14 cited
A Mixed-Methods Analysis of the Algorithm-Mediated Labor of Online Food Deliverers in China
Zhilong Chen, Xiaochong Lan, Jinghua Piao +2
In recent years, China has witnessed the proliferation and success of the online food delivery industry, an emerging type of the gig economy. Online food deliverers who deliver the…
cs.CY2022★ 12 cited
Practitioners Versus Users: A Value-Sensitive Evaluation of Current Industrial Recommender System Design
Zhilong Chen, Jinghua Piao, Xiaochong Lan +4
Recommender systems are playing an increasingly important role in alleviating information overload and supporting users' various needs, e.g., consumption, socialization, and entert…