18 citations · 27 across the 8 of their papers we have counts for
3 papers · 1 filter
Chaplains' Reflections on the Design and Usage of AI for Conversational Care
Joel Wester, Samuel Rhys Cox, Henning Pohl +1
Despite growing recognition that responsible AI requires domain knowledge, current work on conversational AI primarily draws on clinical expertise that prioritises diagnosis and in…
Polite But Boring? Trade-offs Between Engagement and Psychological Reactance to Chatbot Feedback Styles
Samuel Rhys Cox, Joel Wester, Niels van Berkel
As conversational agents become increasingly common in behaviour change interventions, understanding optimal feedback delivery mechanisms becomes increasingly important. However, c…
Watching AI Think: User Perceptions of Visible Thinking in Chatbots
Samuel Rhys Cox, Jade Martin-Lise, Simo Hosio +1
People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "t…