4 citations · 11 across the 9 of their papers we have counts for
Showing 2020Show all
3 papers · 1 filter
cs.CL2020★ 2 cited
Topic-Oriented Spoken Dialogue Summarization for Customer Service with Saliency-Aware Topic Modeling
Yicheng Zou, Lujun Zhao, Yangyang Kang +7
In a customer service system, dialogue summarization can boost service efficiency by automatically creating summaries for long spoken dialogues in which customers and agents try to…
cs.CL2020★ 1 cited
Unsupervised Summarization for Chat Logs with Topic-Oriented Ranking and Context-Aware Auto-Encoders
Yicheng Zou, Jun Lin, Lujun Zhao +6
Automatic chat summarization can help people quickly grasp important information from numerous chat messages. Unlike conventional documents, chat logs usually have fragmented and e…
cs.CY2020★ 4 cited
Chinese E-Romance: Analyzing and Visualizing 7.92 Million Alibaba Valentine's Day Purchases
Yongzhen Wang, Xiaozhong Liu, Yingnan Ju +4
The days that precede Valentine's Day are characterized by extensive gift shopping activities all across the globe. In China, where much shopping takes place online, there has been…