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cs.CL2021
Using Natural Language Processing to Understand Reasons and Motivators Behind Customer Calls in Financial Domain
Ankit Patil, Ankush Chopra, Sohom Ghosh +1
In this era of abundant digital information, customer satisfaction has become one of the prominent factors in the success of any business. Customers want a one-click solution for a…
cs.CL2021★ 1 cited
Is it a click bait? Let's predict using Machine Learning
Sohom Ghosh
In this era of digitisation, news reader tend to read news online. This is because, online media instantly provides access to a wide variety of content. Thus, people don't have to…