2 citations · 3 across the 2 of their papers we have counts for
2 papers
cs.LG2022★ 1 cited
ColdGuess: A General and Effective Relational Graph Convolutional Network to Tackle Cold Start Cases
Bo He, Xiang Song, Vincent Gao +1
Low-quality listings and bad actor behavior in online retail websites threatens e-commerce business as these result in sub-optimal buying experience and erode customer trust. When…
cs.CL2021★ 2 cited
Improving Factual Consistency of Abstractive Summarization on Customer Feedback
Yang Liu, Yifei Sun, Vincent Gao
E-commerce stores collect customer feedback to let sellers learn about customer concerns and enhance customer order experience. Because customer feedback often contains redundant i…