72 citations · 141 across the 4 of their papers we have counts for
3 papers · 1 filter
Designing Chatbots to Support Victims and Survivors of Domestic Abuse
Rahime Belen Saglam, Jason R. C. Nurse, Lisa Sugiura
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing su…
Privacy Concerns in Chatbot Interactions: When to Trust and When to Worry
Rahime Belen Saglam, Jason R. C. Nurse, Duncan Hodges
Through advances in their conversational abilities, chatbots have started to request and process an increasing variety of sensitive personal information. The accurate disclosure of…
Is your chatbot GDPR compliant? Open issues in agent design
Rahime Belen Saglam, Jason R. C. Nurse
Conversational agents open the world to new opportunities for human interaction and ubiquitous engagement. As their conversational abilities and knowledge has improved, these agent…