19 citations · 19 across the 2 of their papers we have counts for
2 papers
cs.AI2021
Effective user intent mining with unsupervised word representation models and topic modelling
Bencheng Wei
Understanding the intent behind chat between customers and customer service agents has become a crucial problem nowadays due to an exponential increase in the use of the Internet b…
cs.CL2021★ 19 cited
Offensive Language and Hate Speech Detection with Deep Learning and Transfer Learning
Bencheng Wei, Jason Li, Ajay Gupta +3
Toxic online speech has become a crucial problem nowadays due to an exponential increase in the use of internet by people from different cultures and educational backgrounds. Diffe…