8 citations · 8 across the 1 of their papers we have counts for
2 papers
cs.CL2021
End-to-End Conversational Search for Online Shopping with Utterance Transfer
Liqiang Xiao, Jun Ma2, Xin Luna Dong +6
Successful conversational search systems can present natural, adaptive and interactive shopping experience for online shopping customers. However, building such systems from scratc…
cs.CL2021★ 8 cited
CoMAE: A Multi-factor Hierarchical Framework for Empathetic Response Generation
Chujie Zheng, Yong Liu, Wei Chen +2
The capacity of empathy is crucial to the success of open-domain dialog systems. Due to its nature of multi-dimensionality, there are various factors that relate to empathy express…