68 citations · 161 across the 6 of their papers we have counts for
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cs.PF2019★ 1 cited
The MAP/M/s+G Call Center Model with General Patience Times: Stationary Solutions and First Passage Times
Omer Gursoy, Kamal Adli Mehr, Nail Akar
We study the MAP/M/s+G queuing model with MAP (Markovian Arrival Process) arrivals, exponentially distributed service times, infinite waiting room, and generally distributed patien…
cs.IT2019★ 49 cited
Finding the Exact Distribution of (Peak) Age of Information for Queues of PH/PH/1/1 and M/PH/1/2 Type
Nail Akar, Ozancan Dogan, Eray Unsal Atay
Bufferless and single-buffer queueing systems have recently been shown to be effective in coping with escalated Age of Information (AoI) figures arising in single-source status upd…