15 citations · 64 across the 39 of their papers we have counts for
9 papers · 1 filter
UniNL: Aligning Representation Learning with Scoring Function for OOD Detection via Unified Neighborhood Learning
Yutao Mou, Pei Wang, Keqing He +4
Detecting out-of-domain (OOD) intents from user queries is essential for avoiding wrong operations in task-oriented dialogue systems. The key challenge is how to distinguish in-dom…
Watch the Neighbors: A Unified K-Nearest Neighbor Contrastive Learning Framework for OOD Intent Discovery
Yutao Mou, Keqing He, Pei Wang +4
Discovering out-of-domain (OOD) intent is important for developing new skills in task-oriented dialogue systems. The key challenges lie in how to transfer prior in-domain (IND) kno…
Disentangling Confidence Score Distribution for Out-of-Domain Intent Detection with Energy-Based Learning
Yanan Wu, Zhiyuan Zeng, Keqing He +4
Detecting Out-of-Domain (OOD) or unknown intents from user queries is essential in a task-oriented dialog system. Traditional softmax-based confidence scores are susceptible to the…
Semi-Supervised Knowledge-Grounded Pre-training for Task-Oriented Dialog Systems
Weihao Zeng, Keqing He, Zechen Wang +8
Recent advances in neural approaches greatly improve task-oriented dialogue (TOD) systems which assist users to accomplish their goals. However, such systems rely on costly manuall…
PSSAT: A Perturbed Semantic Structure Awareness Transferring Method for Perturbation-Robust Slot Filling
Guanting Dong, Daichi Guo, Liwen Wang +10
Most existing slot filling models tend to memorize inherent patterns of entities and corresponding contexts from training data. However, these models can lead to system failure or…
Distribution Calibration for Out-of-Domain Detection with Bayesian Approximation
Yanan Wu, Zhiyuan Zeng, Keqing He +3
Out-of-Domain (OOD) detection is a key component in a task-oriented dialog system, which aims to identify whether a query falls outside the predefined supported intent set. Previou…
Generalized Intent Discovery: Learning from Open World Dialogue System
Yutao Mou, Keqing He, Yanan Wu +6
Traditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) qu…
Unified Knowledge Prompt Pre-training for Customer Service Dialogues
Keqing He, Jingang Wang, Chaobo Sun +1
Dialogue bots have been widely applied in customer service scenarios to provide timely and user-friendly experience. These bots must classify the appropriate domain of a dialogue,…
Domain-Oriented Prefix-Tuning: Towards Efficient and Generalizable Fine-tuning for Zero-Shot Dialogue Summarization
Lulu Zhao, Fujia Zheng, Weihao Zeng +5
The most advanced abstractive dialogue summarizers lack generalization ability on new domains and the existing researches for domain adaptation in summarization generally rely on l…