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20212024
most citedUnderstanding Barriers and Design Opportunities to Improve Healthcare and QOL for Older Adults through Voice Assistants

63 citations · 106 across the 4 of their papers we have counts for

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cs.HC2024★ 10 cited

Toward a Unified Metadata Schema for Ecological Momentary Assessment with Voice-First Virtual Assistants

Chen Chen, Khalil Mrini, Kemeberly Charles +5

Ecological momentary assessment (EMA) is used to evaluate subjects' behaviors and moods in their natural environments, yet collecting real-time and self-report data with EMA is cha…

cs.HC2024★ 7 cited

How do Older Adults Set Up Voice Assistants? Lessons Learned from a Deployment Experience for Older Adults to Set Up Standalone Voice Assistants

Chen Chen, Ella T. Lifset, Yichen Han +5

While standalone Voice Assistants (VAs) are promising to support older adults' daily routine and wellbeing management, onboarding and setting up these devices can be challenging. A…

cs.HC2023★ 26 cited

Screen or No Screen? Lessons Learnt from a Real-World Deployment Study of Using Voice Assistants With and Without Touchscreen for Older Adults

Chen Chen, Ella T. Lifset, Yichen Han +5

While voice user interfaces offer increased accessibility due to hands-free and eyes-free interactions, older adults often have challenges such as constructing structured requests…

cs.HC2021★ 63 cited

Understanding Barriers and Design Opportunities to Improve Healthcare and QOL for Older Adults through Voice Assistants

Chen Chen, Janet G. Johnson, Kemeberly Charles +6

Voice based Intelligent Virtual Assistants (IVAs) promise to improve healthcare management and Quality of Life (QOL) by introducing the paradigm of hands free and eye free interact…