2 papers
cs.CL2024
Towards Automatic Evaluation of Task-Oriented Dialogue Flows
Mehrnoosh Mirtaheri, Nikhil Varghese, Chandra Khatri +1
Task-oriented dialogue systems rely on predefined conversation schemes (dialogue flows) often represented as directed acyclic graphs. These flows can be manually designed or automa…
cs.CL2024
KULCQ: An Unsupervised Keyword-based Utterance Level Clustering Quality Metric
Pranav Guruprasad, Negar Mokhberian, Nikhil Varghese +2
Intent discovery is crucial for both building new conversational agents and improving existing ones. While several approaches have been proposed for intent discovery, most rely on…