most citedThe Impact of Performance Expectancy, Workload, Risk, and Satisfaction on Trust in ChatGPT: Cross-sectional Survey Analysis

2 citations · 2 across the 1 of their papers we have counts for

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cs.CY2023★ 2 cited

The Impact of Performance Expectancy, Workload, Risk, and Satisfaction on Trust in ChatGPT: Cross-sectional Survey Analysis

Hamid Shamszare, Avishek Choudhury

This study investigated how perceived workload, satisfaction, performance expectancy, and risk-benefit perception influenced users' trust in Chat Generative Pre-Trained Transformer…