2 papers
cs.AI2026
TRACE: Trustworthy Retrieval-Augmented Conversational Engine
Touseef Hasan, Laila Cure, Souvika Sarkar
Public service chatbots are expected to deliver recommendations from an underlying public service directory, while also making sure that the recommendations respect explicit user c…
cs.IR2026
Retrieval Challenges in Low-Resource Public Service Information: A Case Study on Food Pantry Access
Touseef Hasan, Laila Cure, Souvika Sarkar
Public service information systems are often fragmented, inconsistently formatted, and outdated. These characteristics create low-resource retrieval environments that hinder timely…