20 citations · 22 across the 3 of their papers we have counts for
3 papers
Fine-grained large-scale content recommendations for MSX sellers
Manpreet Singh, Ravdeep Pasricha, Ravi Prasad Kondapalli +6
One of the most critical tasks of Microsoft sellers is to meticulously track and nurture potential business opportunities through proactive engagement and tailored solutions. Recom…
A case study of Generative AI in MSX Sales Copilot: Improving seller productivity with a real-time question-answering system for content recommendation
Manpreet Singh, Ravdeep Pasricha, Nitish Singh +4
In this paper, we design a real-time question-answering system specifically targeted for helping sellers get relevant material/documentation they can share live with their customer…
AI for IT Operations (AIOps) on Cloud Platforms: Reviews, Opportunities and Challenges
Qian Cheng, Doyen Sahoo, Amrita Saha +6
Artificial Intelligence for IT operations (AIOps) aims to combine the power of AI with the big data generated by IT Operations processes, particularly in cloud infrastructures, to…