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cs.HC2025★ 4 cited
Improving Public Service Chatbot Design and Civic Impact: Investigation of Citizens' Perceptions of a Metro City 311 Chatbot
Jieyu Zhou, Rui Shen, Yue You +3
As governments increasingly adopt digital tools, public service chatbots have emerged as a growing communication channel. This paper explores the design considerations and engageme…
cs.HC2024★ 1 cited
Apprentice Tutor Builder: A Platform For Users to Create and Personalize Intelligent Tutors
Glen Smith, Adit Gupta, Christopher MacLellan
Intelligent tutoring systems (ITS) are effective for improving students' learning outcomes. However, their development is often complex, time-consuming, and requires specialized pr…
cs.HC2023★ 1 cited
Interactive Learning of Hierarchical Tasks from Dialog with GPT
Lane Lawley, Christopher J. MacLellan
We present a system for interpretable, symbolic, interactive task learning from dialog using a GPT model as a conversational front-end. The learned tasks are represented as hierarc…